Enrollment Requirements
- Children must meet age requirements (18 months–10 years).
- Registration forms and emergency contact information must be completed prior to attendance.
Scheduling & Attendance
- Care is available on a drop-in basis and subject to availability.
- Parents/guardians are responsible for booking and confirming care through our scheduling system.
Payments & Fees
- Payment is required at the time of booking.
- Late pick-up fees may apply if children are not picked up by closing time.
Cancellations & Refunds
- Please refer to our Cancellation & Refund Policy page for details.
Health & Safety
- Children showing signs of illness may not attend care.
- Parents/guardians must be available for immediate pick-up if needed.
Behavior & Conduct
- Respectful behavior is expected from all children and families.
- The Hive reserves the right to refuse service if safety or conduct policies are not followed.
Policy Updates
- The Hive may update these terms and conditions as needed. Families will be notified of any changes.
